Antwort auf: Es ist nicht möglich, Gelder an eine Börse zu überweisen, um einige BTC in andere Währungen umzutauschen
> “ Something went wrong Please check that your hardware wallet is set up with the recovery phrase or passphrase associated to the selected account.”
This means that the seed currently in the connected ledger is different from the seed that was in your ledgerwhen you created that account.
Could be that you used a bip39 passphrase (sometimes incorrectly called 25th word).
Or it could be that you made a mistake when writing down or retoring your seed in your ledger. Some word errors are not detected if the generate a valid chacksum. This can happen 0.4% of the times since checksums are 8-bits. The good news is that if this is the problem, recovery is easy by using bruteforce means, using specialized software, and we routinely do this for customers in this situation.