Antwort auf: Es ist nicht möglich, Gelder an eine Börse zu überweisen, um einige BTC in andere Währungen umzutauschen
Hey, the error message “ [Something went wrong Please check that your hardware wallet is set up with the recovery phrase or passphrase associated to the selected account.](https://support.ledger.com/hc/en-us/articles/360025322153-Wrong-private-keys-for-account?support=true)” means that you trying to manage an account that’s not created by the 24-word recovery phrase currently on your device. You have mentioned that your device was reset, make sure to [restore](https://support.ledger.com/hc/en-us/articles/4404382560913-Restore-your-Ledger-accounts-with-your-recovery-phrase?support=true) it with the 24-word recovery phrase that belongs to the account you’re trying to manage.
It is possible to reset your Ledger Live app password, to do this see [this](https://support.ledger.com/hc/en-us/articles/360019387637-Resetting-your-Ledger-Live-password?support=true) guide.