Ledger Live erkennt mein Gerät am USB nicht

[root_s2yse8vt]

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Windows erkennt mein NanoX (macht den Verbindungston und zeigt das Gerät in “Geräte und Drucker” an. Ich habe alle Diagnosen hier ausprobiert ([https://support.ledger.com/hc/en-us/articles/4405542078353-Windows-doesn-t-recognize-my-Ledger-device?support=true](https://support.ledger.com/hc/en-us/articles/4405542078353-Windows-doesn-t-recognize-my-Ledger-device?support=true)).

Ich verwende ledger-live-desktop-2.49.2-win-x64. Wenn ich das Programm aufrufe, sehe ich nur die Meldung “USB-Verbindungsproblem noch nicht behoben?”. Es gibt keine Möglichkeit, meine Assets wieder zu sehen, da Ledger Live anscheinend im Modus “Verbindungsversuch” stecken bleibt.

Was kann ich tun?

BTW, wenn Sie mir hier in der Öffentlichkeit nicht helfen können, werde ich keine DMs akzeptieren.

[Fooshi2020]

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I fixed it. I uninstalled LegerLive and installed an older version. This version recognized my device and then I updated to the latest from there. Everything is working again and I’m on the latest version of everything.

[loupiote2]

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Try using another usb data cable, try plugging on another usb port, and try rebooting your computer.

[Wayne2018ZA]

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Sounds like you are on Windows 7 and have upgraded Ledger Live? The new versions (from 2.48) don’t work on Windows 7 anymore. You need to downgrade. Look at other threads on this on Reddit with links to old versions on guthub.

[Tabea_Ledger]

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Did you already deactivate your Anti- Virus and your Firewall? Moreover, make sure to update your drivers as suggested [here](https://support.ledger.com/hc/en-us/articles/115005165269-Fix-USB-connection-issues-with-Ledger-Live?support=true)

Did you verify in your task manager if there were too many tasks from Ledger Live ongoing?

[Autor]

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