Neues Nano X heute erhalten, aber der Bildschirm flackert ständig

[root_s2yse8vt]

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Ich habe letzte Woche auch einen Nano X bestellt und ihn heute in SoCal aus Europa erhalten. Aber der Bildschirm flackert ständig, solange ich ihn an meinen Mac anschließe. Wirklich besorgniserregend, wenn dies das Gerät ist, auf das ich mich für Krypto verlassen muss…

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[https://youtu.be/\_Z\_HVGoXQww](https://youtu.be/_Z_HVGoXQww)

[https://youtube.com/shorts/XDsASLZ3Wow](https://youtube.com/shorts/XDsASLZ3Wow)

[Jim-Helpert]

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Hey, we are sorry for the inconvenience, can you try completely discharging the device and recharge it to help it reboot?
Also, please update the device’s firmware if needed:
https://support.ledger.com/hc/en-us/articles/360003117594-Ledger-device-firmware-update-FAQ?support=true

If problem persists after that, could you please hit the “Help” button on the bottom right of our page to contact us directly, and share the ticket number with us, so we can assist you in resolving your issue? https://support.ledger.com/hc/en-us

[nycplungon]

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The fact that the screen keeps flickering made it so hard to update firmware. Plus what’s the reason to discharge it and then recharge it? Now I am just really concerned if I am getting a defect how can I confidentially save my crypto in it?

[nycplungon]

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2 days past but I still haven’t heard back a word from ledger representatives. This is really disappointing and concerning…

[Autor]

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