Ledger-Geräte-Update fragt nach Seed

When you update the firmware the instructions are to have your seed phrase handy in case something goes wrong. Nothing more. Completely normal. But never ever enter it into your computer.

Hello, that’s normal, this is just a precaution, sometimes a Ledger device especially if outdated, might reset the device, so your 24 words would come in handy so that you would be able to restore them on the device.

Remember, neither Ledger, nor an authentic version of Ledger Live will ever ask for your 24 words!
The 24 words are yours only and to be put on a Ledger device for recovery purposes!
Please find additional safety tips here: https://support.ledger.com/hc/en-us/articles/6747982542749-Best-safety-practices-Ledger?docs=true

Then check out this article that explains how to update your Ledger set up the right way: https://support.ledger.com/hc/en-us/articles/8458939792669?docs=true

We hope this helps and remain available if needed

If you enter it on the Ledger device, it’s probably ok. Firmware updates normally don’t require you to re-enter your recovery phrase, but they probably might if you haven’t updated the device in a while.

If you are asked to enter it in the Ledger app or on a website, you’re dealing with a phishing attempt.

Never type your seed phrase on your computer nor mobile phone. Only on the Ledger itself.

You should enter your seed only on the device not any ledger software
You probably downloaded a fake app

I think it’s just making sure you have your phrase incase you have to reset your device. As said above only input your seed into the ledger itself and only to recover your wallet if needed. You should never need to give your phrase to anyone, anything or any update. It’s purely for you and your wallet recovery. Stay safe my friend.

It would be amazing if Ledger had a CS rep in here 24/7 to quickly answer questions like this. I’m sure more than one person’s funds would be saved and it would give people a sense of well-being. CS responses from Ledger are rather slow…

Scam. Dont do it.

It’s not enter seed words in legitimate ledger device but not anywhere else.

Warning:

-Don’t enter your seed into anything except the Ledger device itself.

-Download / update ledger live software from official website only.

-Never use search engine to access ledger website.

-Ignore all messages in your inbox and mark them as spam.

-Never click links or install software from an e-mail.

-Never respond to someone request to download remote applications(Team viewer, anydesk and etc.)

-Always conduct a small amount test while sending or receiving your funds and verify that the correct wallet address was copied/pasted into address bracket.

-Verify your ledger live is authentic:

Comment
byu/faceof333 from discussion
inledgerwallet

-Legit ledger app:

https://apps.apple.com/us/app/ledger-live-crypto-nft-app/id1361671700

-Report scam to:

team-brand-protection@ledger.fr

https://scam-alert.io/

-How I Got Hacked:

It’s great that you asked when you wasn’t sure!

Never input ur seed ever on ledger live.

On your actual ledger, then yes you’ll be safe.

i don’t know, but i had a different problem today, and i’ve been seeig a lot recently about people gettig unusual messages on ledger live.

ME: signed into it to send a a little eth to sell to pay my rent.

update available.

decide i better do it.

when it reopens it says i need to update my OS before i can use ledger live again.

currently can’t access my funds. small issue for me right now, but what if XRP had finally shot up and i wanted to sell?

they should give me the heads up or allow me to roll it back.

anyone else had this problem/any advice

[ps- at the tie assumed they meant the actual OS, as i am using 8.1 (because of 10s awful rep), on reflection i guess they coud have just meant windows update for 8.1, though there are none currently available]

making sure you have it in case an update goes wrong is fine and normal.

inputting your seed ANYWHERE but into the physical ledger itself is a no go.