Antwort auf: Gerade wurde mein Ledger NANO X auch nach dem Update gehackt
I’m sorry you’re having this experience u/Cryptoviribus – cases of stolen funds are never easy.
Ultimately, there are only 2 ways to remove funds from a Ledger device:
1. With access to the physical Ledger device (and knowledge of the PIN code).
2. Access to or knowledge of the 24 word recovery phrase.
Malicious smart contracts can drain singular parent accounts, however this wouldn’t apply to assets such as XRP – and if you had multiple accounts drained, this would indicate that the 24 word recovery phrase was compromised (as opposed to a singular account, like with malicious smart contract signatures).
In cases where you have had assets taken without your physical confirmation (using the Ledger device), it is most likely that somebody got access to your recovery phrase. It would be helpful in your case to figure out how someone may have gotten access to your recovery phrase. Some common ways this happens is putting your recovery phrase into a computer, or taking a picture of it – or saving it in any sort of digital format/medium.
Notably as well, there are fake phishing instances of software impersonating Ledger Live, and these trick users into mistakenly entering their 24 word recovery phrase into the fake phishing software, compromising it.
**Importantly:** [Ledger Live](https://www.ledger.com/ledger-live) **will** ***NEVER*** **ask users to enter their 24 word recovery phrase into the application**. If you ever see this, then you know it’s a fake phishing software and it should be ignored and reported to us. If you have not already, I would suggest that you file a police report with your local police station.
Please note that Ledger is not able to recover the funds, this is only achievable by a law enforcement agency. Ledger will assist where we can, but the action must be initiated by the police / investigating agency.
Remember, you can also open a ticket with us, [here](https://support.ledger.com), at our official support page, and we can help answer any other questions you may have.