Antwort auf: Nano X – Ich erhalte immer wieder die Meldung „Fehler: Akku kann nicht geladen werden“, aber er wird tatsächlich geladen
Hello there,
Thank you for reaching out, and we are sorry for the inconvenience.
We understand that you are receiving the error message „Error Battery cannot charge“
As a safety precaution, the device stops charging when it detects an error with the battery charger.
Note that you can dismiss the error message by pressing both buttons on your Ledger Nano X.
To fix the issue:
Make sure you have updated the firmware on your device. Follow this step-by-step guide to learn how to update your Ledger Nano X to the latest firmware version: https://support.ledger.com/hc/en-us/articles/360013349800-Update-Ledger-Nano-X-firmware?docs=true
Please completely discharge your device and re-charge it to help it reboot
If the problem persists, after the top points are done then let us know
Awaiting your feedback for further assistance
Warm regards!