Also… „Expressversand“ bedeutet nicht wirklich „Expressversand“?

[root_s2yse8vt]

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Eine schnelle Suche hat ergeben, dass einige Leute herausgefunden haben, dass es viel länger als 4-5 Tage dauert, bis sie ihr Ledger erhalten, obwohl sie extra für den Expressversand bezahlt haben. Werden die Ledger auf Bestellung hergestellt? (Das ist ein Scherz, aber nicht wirklich). Ich werde in ein paar Tagen in ein Flugzeug steigen und hatte gehofft, mein Ledger dabei zu haben, aber das scheint ein Wunschtraum zu sein. Jemanden zu erreichen… irgendjemanden… ist wie eine unmögliche Mission.

Update: immer noch kein Ledger in Sicht. Jemand hat mir gemailt, dass es noch im Lager ist und bald verschickt wird. Das war vor 5 Tagen.

[LedgerSupport_Muto]

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Hello, you could hit the “Help” button on the bottom right of our page to contact us directly, and share the ticket number with us, so shipping team can get back to you? https://support.ledger.com/hc/en-us

[Basic_Sun7438]

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I am in the same boat. I am trying to get my order cancelled as it is the 3rd business day and it still has yet to be shipped. Guaranteed to not arrive this week. No replies to my emails either 👍🏻

[firefrommoonlight]

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I’m wondering if this is due to the defective Nanos; there seems to be a production run of ones that have a spazoming display when plugged in.

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[btchip]

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Express shipping means that a delivery service advertised as express shipping is used when the product is shipped – this doesn’t relate to the time to ship the product itself (usually next day or so – but there might be some additional delays this week and the next as there are bank holidays in France and opportunities to take extra off days to enjoy longer week ends), and the performance of the delivery service itself (which is varying a lot following the pandemic + „special military operation“ depending on multiple external conditions)

[Autor]

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