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You’re using metamask I’m guessing? Try testing that metamask is able to communicate with the Ledger by running through the „Connect Hardware Wallet“ page (found in the metamask menu). It usually does a good job at giving more specific instructions about what to do, and generally gives more verbose errors for debugging.

I’d love more details about where it fails. Does Ledger Live pop up the „Open Device Bridge“ screen, or does it not get that far? And just to confirm, was it working immediately prior to the Ledger Live + firmware update?

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Use firefox.

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