Trezor Wallet lässt sich nicht verbinden – Mac-Gerät verwenden

[root_s2yse8vt]

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Kürzlich brach mein USB-c-Ladegerät an meinem m1 mac book. Ich ersetzte es jetzt mein Trezor ist nicht erkannt. Nicht sicher, wie dies zu beheben kann nicht auf mein Geld zugreifen oder sogar meine Wallet auf [wallet.trezor.io](https://wallet.trezor.io). Kann mir jemand helfen? Ich schätze, alle meine Krypto ist einfach weg lol.

[brianddk]

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> I guess all my crypto is just gone.

No, you COULD just go to any online [BIP39 utility](https://iancoleman.io/bip39/) and you can get the keys with your seed, thought that would be insane. There are more secure ways to migrate a hardware wallet to software, but they are all way more risk than I’d recommend.

Most any [hardware wallet](https://en.bitcoin.it/wiki/Hardware_wallet) will allow you to import a BIP39 seed-mnemonic, though you will want to make sure it supports BIP39 and all the coins you use.

The easiest option may simple be to debug your broken mac. Can you provide any information like:

1. Mac model
2. Mac OS level
3. Health of Mac USB ports
3. Trezor model
4. Trezor firmware model
5. Suite version
6. Browser name (for `old-wallet.trezor.io`)
7. Bridge version (for `old-wallet.trezor.io`)
8. If you have Mac Admin access (to install Chrome)
9. Contents of `system.log`, `kernel.log` and `dmesg.log`

[Cloudpen]

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Ive tried restoring and using disk utility i think the device is bricked due to all the updates on suite. I also tried using a different computer and 3 different cords.

[Cloudpen]

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Still have not been able to access my wallet.

[RothePro88]

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Well that sucks!

[kaacaSL]

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Hi, is the device lit when connected to a computer?
If you need immediate access to your coins, you can import your seed to some online third-party wallets. However, that should be done in emergencies only. Waiting for the new Trezor to arrive would definitely be the best option.

[Autor]

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