Antwort auf: „Dieses Konto hat eine ausstehende Transaktion, bitte versuchen Sie es später“ – Bitte helfen Sie mir.

Hey， would you write your issue to [cs@ellipal.com](mailto:cs@ellipal.com) with the following things specific?

1. Did you use a cold wallet account (in blue) or a hot wallet account (in orange) to transfer your money?
2. Which coin you cannot move out of the wallet? Any screenshot of the error message? Please also provide the address of the coin.