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If you can’t see any transactions at all then this means that your seed+passphrase isn’t the same one you used when you originally sent the funds there.
If you haven’t reset the Trezor at all then it’s almost certainly a simple case of you having the wrong passphrase for the hidden wallet. (Sounds like you had this issue even before the wipe/reset)
Don’t reply to any private messages, they are all scammers…