47 Solana und 1.123 Xrp aus der Ledger-Brieftasche gehackt, nachdem die Firmware aktualisiert wurde.

You have to face the truth that someone has your seed and this has nothing to do with ledger or the firmware update.

You probably typed or entered your 24-word recovery/seed phrase in a fake ledger live program.

i.e. you gave your keys to a random scammer.

This has nothing to do with the ledger or ledger firmware.

Sorry for your loss.

You need to understand that you did something wrong. It’s obvious from you other thread that you don’t even have basic understanding about how hardware wallets and seed phrases work. You should read up on that first and you’ll probably realize yourself where and when you accidentally leaked your seed phrase. That’s the hard truth, I’m sorry for your loss.

I’m afraid you cannot just get magically hacked. It doesn’t work like that bud. If you’re absolutely convinced you didn’t give out your SF at some point in time, then you have malware on your PC. Before buying more crypto I strongly suggest you reformat your PC, and also do a total reset of your Ledger. Otherwise, this will keep happening to you.

Your crypto has been lost, and there’s nothing anyone can do to fix this.

Firmware updates simply cannot cause that. This is unrelated, and unfortunately would be related to your set of 24 words having been exposed in another way (e.g.: entering it on *any* app, having entered it on a pc, smartphone or *any* device that can connect to the internet, someone having physical access to your Ledger and know the PIN etc.)

That being said, sorry to hear what happened

Hello,

We are very sorry that this happened to you.

We would like to have a look into your case again. Could you please share your case number?

You got your Seed compromised somehow, maybe long time agoo Cloud saving or Pc or Picture on Smartphone! It always ends the same.

I mean, i’ll be objective..

Obviously the official software of live-ledger updates official firmwares, if that was compromised.. all people here would have the same issue.
So, that’s not compromised.

So, let’s assume that someone hacked your seed..
Somehow, someone found your seed.
There are 171476 words in english dictionary.
But, there are 24 “terms” in the seed-phrase =>
We get to make 171476^24 =>
~4*10^125 = 400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 possible combinations, i’ll call it K.

If you take (1/K)*100 that’s the chances to find out of thin air your seed-phrase… believe me, that hacker would need to win the lottery multiple times in a row.

So, your seed-phrase is safe, no hacker guessed it.

The only option left is social engineering…
A thief disguised their site as safe and you authorized a transaction, but this works for hot wallets.

The only 3 options left are:
1. You download a compromised liveledger and you ran it, like from a non official site, so the seed phrase was redirected to the cracker.
2. You had a malware already inside your computer.
3. Last, Which can be seen as a sort of “alternative” to number 2, you had a key-logger running on your computer.

2 and 3 are different, but still of a virus we are talking about.
In case 3, someone was logging everything you typed with keyboard (which included your seed-phrase)
While in case 2 you had another type of virus which was still monitoring your activity but from a more “software” side.

Sad fact is that case 2 and 3, might be malwares which were existing even before you actually opened live-ledger.

Ultimately, it’s not liveledger’s fault and it’s not the cold wallet “unsafe” but it was you that unaware surfed on sites which either compromised your entire computer, like downloading stuff via utorrent (not everything is safe on the internet), OR you didn’t pay attention to the site where you downloaded liveledger.

Dear, sorry for your loss, but did you download ledger live from official website? did you purchase from device from ledger website or where ? did you enter your seed in any website or tool
Warning:
-Don’t enter your seed into anything except the Ledger device itself.
-Download / update ledger live software from official site only.
-Ignore all messages in your inbox and mark them as spam.
-Never use search engine to access ledger website.
-Always conduct a small amount test while sending or receiving your funds and verify that the correct wallet address was copied/pasted into in address bracket.

I did not know before 2 days ago, but it seems you could have apps that replaces your clipboard contents. Could that have happened? It replaced your destination address with a hacker destination address?

What was the time between the crypto being received in you wallet and it being sent from your wallet?

The other question is how secure is your seedphrase – in a bank vault secure or less?

If what you say is correct you were careless with your seed phrase and entered it on a illegitimate fake site or someone gained access to where you held your seed phrase, maybe computer or phone. Either way it was not the Ledger that failed.

Please report your issue below website and open ticket with ledger support :

[https://scam-alert.io/](https://scam-alert.io/)

Warning:

-Don’t enter your seed into anything except the Ledger device itself.

-Download / update ledger live software from official site only.

-Ignore all messages in your inbox and mark them as spam.

-Never use search engine to access ledger website.

-Always conduct a small amount test while sending or receiving your funds and verify that the correct wallet address was copied/pasted into in address bracket.

Did you purchase your ledger directly from the manufacturer? Maybe the firmware update triggered your private key being sent to the thief? As if the original firmware was altered to transmit private key before processing a new firmware update.

Did you interact with any other contract before this happened?

Unless…. Quantum computers….