Adalite zeigt Saldo „0“ an

[root_s2yse8vt]

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Ich habe meine beiden Hauptbücher, ein nano s und ein nano x, durch den Hurrikan Ian verloren. Ich habe gerade einen neuen nano x gekauft und die Seed-Phrase hinzugefügt. Alle Vermögenswerte werden im Portfolio korrekt angezeigt, mit Ausnahme von ADA. Wenn ich zu adalite gehe, ist der Saldo null.

Warum? Wie kann ich das beheben?

[Knurlinger]

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Where did you originally create the ADA account?

[Ben-NuFi]

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Hi, this is Ben from AdaLite.

Firstly, I’m really sorry to hear that you were affected by hurricane Ian. I’ll do my best to get this problem sorted for you.

Could you tell me if you were using the passphrase feature with your previous Ledger when connecting to AdaLite? Are you using it now with the new one? Also, you mentioned two Ledgers previously; am I right in saying you’re certain that the missing ADA is in the wallet restored on the new device, and not the other wallet that you didn’t restore?

You can contact me here or by using the contact form at the bottom of AdaLite (which I recommend since that goes to the helpdesk which better handles support tickets)

[Eddybitcoin]

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You lost the seed for your ada.

[Tabea_Ledger]

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Since Cardano is supported in Ledger Live now you can try to add the Cardano address in Ledger Live.

Could it be that you have used the other seed phrase to generate the accounts?

[Autor]

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