Home Foren Ellipal Wallet Ellipal Titan Mini. Kann kein Geld überweisen.

  • Dieses Thema hat 6 Antworten und 1 Teilnehmer, und wurde zuletzt aktualisiert vor 1 Jahr, 4 Monaten von Jealous_Professor896.
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    • #1498459
      root_s2yse8vt
      Administrator
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      Seit dem letzten Upgrade kann ich kein Geld mehr von meiner Geldbörse überweisen. Sowohl die Wallet als auch die Telefon-App wurden auf die neueste Version aktualisiert. Ich habe Ellipal kontaktiert, aber keine Antwort erhalten. Hat noch jemand dieses Problem?

    • #1498460
      ScallionOk8753
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      Yup had the same issue. Kept getting a system maintaining message.

    • #1498461
      West_To_East_
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      I have the same issue, but managed to get my coins off the Mini. This is what I did for my coins, I’m assume it would be a similar process for other coins. First you have to convert your Ellipal app wallet to a hot wallet to get the Private key for the coin.
      [https://www.ellipal.com/blogs/support/export-private-key](https://www.ellipal.com/blogs/support/export-private-key).

      Then get the native or supported wallet for the coin you want to remove. I had VET, XDC and XRP on the Mini, I got the respective wallets, VechainThor, XDC Wallet and for XRP I used XUMM, all available on play/ios. What you need to do import a new account on the respective wallet using the Private key for the coin from the Ellipal app.

    • #1498462
      Jealous_Professor896
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      Thanks for the replies. I’ll try your suggestions. I actually think the Ellipal airgapped thing is an awesome idea but its just soooooo glitchy. And dont get me started on the Ellipal customer service. Glad I realised there was a problem now rather than later.

    • #1498463
      Ellipal_official
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      ​

      Please provide information below to our cs@ellipal.com for check the issue

      1. Coin address:

      2. Device DID number on Ellipal Mini (Setting- About page): (You may also provide the coin connect QR code by tapping “Connect to app”)

    • #1498464
      Ellipal_David
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      Did you email [cs@ellipal.com](mailto:cs@ellipal.com), who will support

    • #1498465
      Jealous_Professor896
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      Ellipal Titan Mini
      I have some xrp in my ellipal titan mini. I have added a hot wallet to my mini. Does anyone know how to transfer xrp from the cold wallet to the hot wallet? Can it even be done? I am still unable to access my xrp.

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