Ledger Live verfügt nicht über eine gültige digitale Signatur

[root_s2yse8vt]

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Ich öffne regelmäßig meine Ledger Live-App auf meinem Windows-Laptop. Ich hatte nie ein Problem, bis ich meinen Computer heute nach einem Norton- UND einem Ledger-App-Update neu gestartet habe. Wenn ich jetzt die App öffne, zeigt Norton ein Dialogfeld an, in dem steht:

“Bedrohung erkannt

Ledger Live verfügt nicht über eine gültige digitale Signatur”.

Hat jemand dieses Problem schon einmal gesehen? Was ist die Lösung für dieses Problem?

PS: Meine aktuelle Version der App ist 2.77.2

[Kells-Ledger]

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We’ve received similar reports from users following the most recent update, and we are currently looking into it.

Was Ledger Live downloaded from our official site here?: [https://www.ledger.com/ledger-live](https://www.ledger.com/ledger-live)

[Avanchnzel]

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You’ll want to check out this Ledger support article: [https://support.ledger.com/hc/en-us/articles/4404807946001-How-to-verify-the-authenticity-of-Ledger-Live?support=true](https://support.ledger.com/hc/en-us/articles/4404807946001-How-to-verify-the-authenticity-of-Ledger-Live?support=true)

If you AV still says it’s a virus, then it’s most probably a false positive.

Use something like [https://www.virustotal.com/](https://www.virustotal.com/) and upload the Ledger Live installer to see how many AV engines report a positive. If the number is very low, then it’s usually a false positive. In that case check how generic the positive reportings are. The installer could have simply tripped a heuristic.

[Boboplata]

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I got the same message and it happened right after the new Ledger Live update.

[fonaldduck099]

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Norton. Pos.

[Mundane-Tonight8209]

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I just received this too. If you find a answer lmk Im not great with computers

[Smoked_Ribs]

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Just got the same Norton popup. And I had a Norton update a couple of days ago as well. Also now 2.77.2. even though I told Norton to block. I’m not accomplished enough to declare 100% that it’s a false positive. But that’s my somewhat educated guess.

[Hunabkuside]

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Got this too, I mean I went in app, everything looked normal, I know if it would ask for my seed phrase or something like that then it would be an issue

[Hunabkuside]

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I updated the app through the app like I always have

[Hunabkuside]

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I’m thinking Norton is being weird. I did block the instance. Came back later and nothing pops up now at all. Opened ledger and appears fine. No pop up. The only way anything could happen if it asked for my seed or something.

[Ram_Ledger]

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This seems to be a false positive of the Norton Anti-virus software.

You can turn off the Norton Anti-virus for a moment, ignore the warning, and continue using Ledger Live.

If you still do not feel comfortable, you can always [fully uninstall](https://support.ledger.com/hc/en-us/articles/7643373623453-How-to-fully-uninstall-Ledger-Live?docs=true) the currently installed version, download the new installation package from our official website here: 

Before installing, you can also check the hash of the installation package to verify the authenticity of Ledger Live following the steps here: [https://support.ledger.com/hc/en-us/articles/4404807946001-How-to-verify-the-authenticity-of-Ledger-Live?support=true](https://support.ledger.com/hc/en-us/articles/4404807946001-How-to-verify-the-authenticity-of-Ledger-Live?support=true)

[Autor]

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