Home Foren Ledger Wallet ledger nano s plus geschmolzen

  • Dieses Thema hat 2 Antworten und 1 Teilnehmer, und wurde zuletzt aktualisiert vor 1 Monat, 1 Woche von Eyronius.
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    • #3623856
      root_s2yse8vt
      Administrator
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      Eingesteckt in usb-c Laptop.

      Bekomme ein neues von amazon, habe ein Support-Ticket eingereicht, keine Antwort von Ledger.

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      https://preview.redd.it/oz1uyqugzdlc1.jpg?width=1280&format=pjpg&auto=webp&s=0a36ba97ac76c599b8b22cec3c5302784ca72c9e

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    • #3623858
      Kells-Ledger
      Gast
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      This is definitely unexpected behavior. For incidents like this, it can be very helpful for our product development team to have the device sent back to us for analysis to understand what might have caused this issue.

      I see that you mentioned you were picking up a replacement from Amazon. However, if you share your case number, I will be happy to put you in touch with an agent. They can arrange to send you a new Nano S Plus and provide you with a prepaid shipping label to return the defective device.

    • #3623859
      Eyronius
      Gast
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      Best to buy this things on the offical Amazon Store. Send one back because he was not Booting and get a new one send right after thr Support Chat.

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