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Hey there, if your device freezes, could you please try to disconnect it and allow the battery to drain fully until the device turns off, then re-charge it to allow it to reboot.
After that, please make sure your versions are up-to-date following the order mentioned here: [https://support.ledger.com/hc/en-us/articles/8458939792669-How-to-perform-a-complete-update-of-your-Ledger-setup?docs=true](https://support.ledger.com/hc/en-us/articles/8458939792669-How-to-perform-a-complete-update-of-your-Ledger-setup?docs=true)
Then try connecting to Magic Eden following the steps mentioned here: [https://support.ledger.com/hc/en-us/articles/4499171311133-Managing-your-Solana-NFT-collection-with-Magic-Eden?docs=true](https://support.ledger.com/hc/en-us/articles/4499171311133-Managing-your-Solana-NFT-collection-with-Magic-Eden?docs=true)
Alternative to Magic Eden, you could perhaps try managing your Ledger SOL account with Solflare’s interface instead as well, you can find here: [https://support.ledger.com/hc/articles/4405485585041-Set-up-and-use-Solflare-to-access-your-Ledger-Solana-SOL-account?docs=true](https://support.ledger.com/hc/articles/4405485585041-Set-up-and-use-Solflare-to-access-your-Ledger-Solana-SOL-account?docs=true)
I hope this helps and remain available if needed