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Unfortunately, we don’t offer replacement screens or custom aspects of the physical device’s chassis in that manner – in the case that users open their Ledger devices or try to tamper with the hardware, this results in a voided warranty.
Depending on when this Nano S device was ordered originally, there is a chance that it may fall under the 2 year warranty period, however anything past that period wouldn’t be eligible for replacing.
In the case that you are looking to potentially replace this Nano S device, you can always reach out to our official Ledger Support, [here](https://support.ledger.com/), and inquire about the condition of your device – and ultimately whether a replacement would be possible.