Transaktionen werden nicht gesendet

[root_s2yse8vt]

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Hallo, immer wenn ich versuche, Litecoin aus meinem Keepkey zu senden, schlägt es fehl. Ich komme zu dem Punkt, an dem es heißt “Signing Transaction”, aber bevor es fertig ist, geht es zurück zum Keepkey-Bildschirm auf dem Gerät, während das Programm auf meinem PC mir immer noch sagt, ich solle die Taste gedrückt halten. Es sagt mir also auf meinem PC, dass ich die Taste gedrückt halten soll, was ich auch tue. Der Keepkey-Bildschirm ändert sich dann, aber mein PC tut es nicht. Das passiert nur mit Litecoin, und es macht es so, dass ich meine Gelder nicht senden kann. Für jede Hilfe wäre ich dankbar.

[[deleted]]

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[deleted]

[incomeclub]

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This is happening for me today for sending Bitcoin. It looks like the KeepKey device has stopped working today. I was able to send the bitcoin using Electrum but it will not confirm using KeepKey.

[efadd]

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This happened to me sending an ETH tx last night. Exact symptoms OP described on my first attempt. I closed the app, reconnected my KK, waited a few minutes to make sure the transaction didn’t actually get sent, and tried again. On the second attempt it worked perfectly.

It was a small tx so I wasn’t too worried, but I probably would have freaked a bit if I had been moving large sums.

Just to be clear, it was after the second (final) tx confirmation message/button press. The device screen went back to saying “Keepkey” while the Google app UI asked me to confirm on the device and was frozen there (cancel and back buttons in app didn’t respond).

No need for a response or anything, just wanted to provide some more info.

[animosity2k]

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I also am having these same issues and having NO luck Any way to get my BTC off my keepkey? I am worried and don’t want to use Keepkey anymore as this keeps happening!

[rooodypoo]

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Did you ever figure out a solution for this? I’m having the same issue.. specifically with Litecoin as well

[KeepKeyMolly]

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Sorry you are experiencing this. Could you open a support ticket so that we can gather more information. support@keepkey.com

Thanks!

[animosity2k]

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Wouldnt my priv key be my mnemonic phrase?

[Autor]

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