Hello everybody:

I have a Ledger Nano S with the firmware 1.3.1. The last time I used it, the Chrome extension was in operation.

After I found out, that the Chrome app has stopped working, I downloaded and installed the Ledger Live. The device is not communicating with Ledger Live, and according to the ledger help page, I need to wipe the device and update the firmware.

The problem is, that I no longer have my recovery sheet (insert a moan here). Is there a possibility, to pull the data from the ledger with the outdated firmware, or should I consider the coins lost?

I should add, that there are Ethereum and Bitcoin on the ledger.


Any suggestion or advice would be very apricated!

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