sorry, if this post is out of place.
I am having some issues with a newly purchased nano S from one of your authorized resellers. Unfortunately, the device came with a defective LCD screen. I did last week (22. January) contacted Ledger support through their support page and received no response to date.
Just to find out, ob jemand von Ihnen Glück hatte, ihre Unterstützung zu bekommen, um Ihre protokollierten Vorfälle zu beantworten?